Refund and Returns Policy
At Sanyam Diamonds, we are committed to offering fine jewellery crafted with exceptional quality and attention to detail. Each piece is carefully inspected prior to dispatch to ensure it meets our highest standards.
As our jewellery consists of high-value items, all purchases are considered final. We kindly request customers to review all product details carefully before placing an order.
Returns & Refunds
We do not accept returns, exchanges, or refunds for products that have been delivered correctly and match the product description, specifications, images, and order confirmation.
Exceptions
A return or exchange may only be considered under the following circumstances:
- Incorrect item received
- Product not received as per described
- Manufacturing defect identified excluding written description
Any such issue must be reported within 48 hours of delivery along with clear photographs and an unboxing video showing the original packaging and product condition.
Non-Returnable Items
Returns, exchanges, or refunds will not be accepted for:
- Change of mind or personal preference
- Slight variations in colour, size, or appearance caused by lighting, photography, or screen settings
- Natural characteristics and inclusions of gemstones
- Customized, engraved, resized, or made-to-order jewellery
Product Representation
We make every effort to present our jewellery as accurately as possible. However, minor variations may occur due to the handcrafted nature of fine jewellery and the natural properties of gemstones.
Order Cancellation
Once an order has been confirmed and processed, cancellations may not be possible.
Contact Information
For any concerns regarding your order, please contact our support team:
Sanyam Diamonds
Email: sanyamdiamonds2022@gmail.com
WhatsApp: +81-7074150423
Thank you for choosing Sanyam Diamonds. We sincerely appreciate your trust and support.